The Fragrant Offering has a strict no-return, no-refund policy on all Perfume Oils, Anointing Oil, and Scrubs. These products are considered personal hygiene products and therefore, can not be reused or resold. All sales are final unless with special exceptions.

EXCEPTIONS:

• If you receive a damaged product, you may return the unused product within 14 days of receipt. All ingredients for each product is listed on the label, product descriptions, and the Safety Data Sheets. The Fragrant Offering will not be responsible for any allergic reactions and will not accept returns for those products. 
• If the product is drastically different than what was advertised, customer may request a refund or exchange. (Please keep in mind, all products are hand-made and slight variations are normal.) 

The Fragrant Offering will pay for return shipping, but customer will be responsible for exchanged item shipping to be sent to them. Refund time depends on the customer payment method and their bank, but should be issued within seven business days.

 

Please send an email to info@thefragrantoffering.com for further information or questions.